Cookies- ePrivacy
Cookie Policy
• Last updated: 1 May 2026 • ePrivacy & GDPR compliant
This policy explains what cookies are, which ones we use, why we use them, and how you can control them — in full compliance with the EU ePrivacy Directive and GDPR.
| 1. What are Cookies?
Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work properly, improve performance, and provide information to website operators.
We also use similar technologies including local storage, session storage, and pixel tags. All references to “cookies” in this policy apply to these technologies as well.
| 2. Cookies We Use
| Category | Name / Provider | Purpose | Duration | Consent |
| Essential | session_id, cart_token | Shopping cart, login session, checkout process | Session / 30 days | No |
| Essential | csrf_token | Security: prevents cross-site request forgery | Session | No |
| Preference | currency, locale | Remember your language and currency preferences | 1 year | No |
| Analytics | _ga, _ga_XXXX (Google Analytics 4) | Anonymised usage statistics — pages viewed, session duration, traffic sources | 2 years / 24h | Yes |
| Analytics | Hotjar (_hjSessionUser) | Session recording and heatmaps (anonymised) to improve UX | 365 days | Yes |
| Marketing | _fbp (Meta Pixel) | Measuring ad performance on Facebook/Instagram | 90 days | Yes |
| Marketing | _pin_unauth (Pinterest) | Pinterest ad conversion tracking | 1 year | Yes |
| Marketing | klaviyo_id | Email marketing personalisation for consented subscribers | 2 years | Yes |
| Payment | Stripe, PayPal cookies | Secure payment processing and fraud prevention | Session / varies | No (essential) |
| 3. Third Party Cookies
Some cookies on our site are set by third-party services. We do not control these cookies directly. Each third party has its own privacy policy.
- Google: policies.google.com/privacy
- Meta (Facebook/Instagram): facebook.com/privacy/policy
- Hotjar: hotjar.com/legal/policies/privacy
- Stripe: stripe.com/privacy
- Klaviyo: klaviyo.com/legal/privacy-notice
| 4. Managing & Disabling Cookies
Cookie Consent Banner: When you first visit our website, you will be presented with a cookie consent banner where you can accept or reject non-essential cookies by category. You can revisit and update your preferences at any time by clicking “Cookie Settings” in our website footer.
Browser Settings: You can also control cookies directly through your browser:
- 🔵 Chrome: Settings → Privacy and Security → Cookies and other site data
- 🔵 Firefox: Preferences → Privacy & Security → Cookies and Site Data
- 🔵 Safari: Preferences → Privacy → Manage Website Data
- 🔵 Edge: Settings → Cookies and site permissions
⚠️ Note: Blocking essential cookies will prevent core website functionality such as adding items to your cart or completing checkout. We recommend allowing essential cookies at minimum.
Opt-Out Tools:
- Google Analytics opt-out: tools.google.com/dlpage/gaoptout
- Facebook/Meta opt-out: Your Ad Preferences in your Facebook account settings
- General advertising opt-out: youronlinechoices.eu
| 5. Your Consent
In accordance with the EU ePrivacy Directive and GDPR, we obtain your explicit consent before placing any non-essential cookies on your device. Consent is:
- Freely given: Refusing non-essential cookies does not affect your ability to browse or shop
- Specific: You can consent by category (analytics, marketing etc.)
- Informed: This policy and our consent banner explain exactly what each cookie does
- Withdrawable: You can change or revoke your consent at any time via Cookie Settings in the footer
✅ We do not use cookie walls or make site access conditional on accepting non-essential cookies.